Thank you for your interest in purchasing a product from Emergo Designs on http://www.madeforoysters.com. Given that each knife is custom made for you, we can’t accept these knives back. Therefore we have to maintain a ”No Return” policy. If you are not satisfied with our product however, we can discuss if we can provide improvements to your custom needs. And because all blades are made to order, chance might be there that we have not yet finished your blade yet. If this is the circumstance, we will allow order cancellation with a 100% refund within 10 days.